Gemini Support Number

What is the Gemini exchange?

Introduced in the year 2015 by the Winklevoss brothers, Gemini is a Bitcoin and Ether-driven exchange platform. The name Gemini is a reference to both the zodiac sign and constellation depicting a pair of twins. The twins’ brothers got fame in 2004 when they sued Facebook CEO Mark Zuckerberg over social media platform Facebook. They claimed that Facebook CEO stole their idea of the popular social media platform, Facebook and they got $65 million in damages. 

The Winklevoss Brothers invested over $11 million into Bitcoin in April 2013 and at that time, each coin was around $120 and at present, the total investment value is over $1 billion. The exchange is based in New York and became the most respected cryptocurrency exchange in the digital currency environment and also, is the first licensed Ether exchange in 2016. 

The exchange has 51 employees and is the 39th largest exchange in the world as per daily trading volume data of CoinMarketCap. Though Gemini Bitcoin and Gemini Ethereum trading volume are quite high, the exchange is unable to compete with those platforms that provide many numerous cryptocurrencies such as Binance. Gemini is a big competition for exchanges like Coinbase, Bitstamp, Kraken, etc. because it has crypto to fiat payments and a BTC/ETH market. 

In addition to that, the exchange is considered as the most secured exchange available because it has additional features to help protect users against hackers and is one of the exchanges for the CBOE Bitcoin futures settlement. The exchange is available in countries such as the United States, Canada, Hong Kong, Puerto Rico, Singapore, South Korea, and the UK. To know more about the exchange, go through the below-given points and have a better idea about the exchange and start trading on the exchange which is fully –licensed and based in New York discovered by the twins brothers.

Advantages of using the Gemini exchange

  1. a) The best feature about the exchange is that it has only a small percentage of the Bitcoin at the exchange is kept online and the majority of it is offline to reduce losses from hacking activities. It nowhere shows that you have to store your cryptocurrency on the exchange for the long term.
  2. b) US dollar accounts are covered by the Federal Deposit Insurance and Corporation and all funds are put safely in a chartered bank based in New York. The exchange is completely registered and compliant with banking standards making it suitable for institutional clients and individuals.
  3. c) The exchange has professional and high-end service.
  4. d) The exchange has excellent customer support. There are a blog and a FAQ section to deal with issues. The exchange doesn’t take much time to reply and look after users’ queries.
  5. e) The exchange is user-friendly and well designed. It has a simple interface making it suitable for both beginners and advanced users. Also, Gemini bitcoin and Gemini Ethereum purchases can be easily made because of its user-friendly basic buying options. The exchange also has a feature of advanced marketplace making it great for users having different experience levels.
  6. f) The exchange has low fees for exchanging assets. Cryptocurrency, bank, and wire deposits are free of charge and the first 30 withdrawals are made every month for free.

Gemini Exchange

What Makes Gemini the best exchange?

  1. A user who wants to get registered has to provide a lot of information. The exchange is little compliant meaning users have to submit personal data to the platform.
  2. The exchange gets in offline mode when there is a high volume. It has a limited selection of unding methods and a limited selection of coins to buy.

Gemini exchange overview

Which coins can you buy at Gemini: – The first licensed exchange supports Bitcoin and Ethereum only because the exchange is a highly trusted and institutional-friendly exchange? Though new currencies have yet to prove their existence from a long time and in case. if Gemini were asked to delist an asset for any reason it would definitely make the exchange less attractive.

  1. Deposit methods accepted at Gemini

The exchange deposits made via ACH (automated clearing house) in the US and wire transfer. The exchange also accepts deposits in Bitcoin and Ether and there are no other deposit methods that are accepted by the exchange.

  1. Gemini Fees

Payment methods listed above are free to deposit from the exchange’s side. Though wire transfers might be subjected to fees from the bank where the money is sent from. Also, users have to pay a network fee for either Gemini Bitcoin or Gemini Ethereum deposits. Gemini fees are a little different from the other digital asset exchange platforms as they depend on monthly trade volume. The exchange has six tiers of fees and range starts from light traders to high volumes of Bitcoin and Ether. 

Common issues of Gemini

  1. Account Verification

Since the exchange is compliant with regulations and verification process is required to create a personal account. It has three steps to verify your identity at the point – linking a mobile phone number for two-factor authentication, linking a bank account and also, submitting documents to verify address and identity. The verification process is important of setting up a personal account and to make it easy for new users, here we have mentioned a few steps :

  •       Steps to create and verify a Gemini Personal account

Visit the official website of Gemini – Gemini.com and tap on the ‘register’ button at the top of the page. You are required to fill in the information on the next page that includes your full name, email address, and a password. Once you have completed this, read the ‘user agreement’ and ‘privacy policy’.

If you’re satisfied with the terms of the document, click on the box above the ‘create my account’ link and then click on the ‘create my account’ link. Enter the phone number on the next page and make sure you are using the correct number in the verification process. The code will be sent on your phone for verification.

The next step is to link the bank account with the Gemini exchange account. You can add US dollars to your account quicker in the future. Once you have added your bank account, you have to verify your identity. It involves the submission of documentation and its standard for ‘Know Your Customer’ and compliance checks.

Gemini requires both a photo ID and residential address proof for new customers. The exchange is quite strict when it comes to the forms of Photo ID they approve- passport is considered the best choice. Though the exchange is also open for different forms of proof of address that include full-page of a utility bill, a bank statement, a cable bill, and a mobile phone or internet bill.

The Gemini exchange account verification process will take between one and three days. Also, a few features are going to appear soon while you wait including depositing in cryptocurrency and trade between the numerous pairs. Though, withdrawals and deposits in fiat are disabled until the account gets verified. If you need guidance to carry forward the deposit and withdrawal process, you can always reach out to the team anytime for handling all troubles in fraction of time under the assistance of experts. Whenever you are in fix, you can always talk to the team anytime for attaining quality solutions.

Who should use the Gemini exchange?

The exchange is a suitable choice for those who need security and it is an ideal choice for those exchanging large amounts of fiat currency for either Bitcoin or Ether. The exchange is fully licensed and offers the additional security features making it the secure exchange in the cryptocurrency space.

The exchange is an ideal choice that would like to trade daily. Professional traders enjoy the enhanced security features that protect both their fiat and digital currency account. It gives them the confidence to have the sum of money online that they require to make the sizeable trades some professional traders make every day.

  1. b) Steps to use Gemini to Buy Bitcoin and Ethereum

Here we have provides a process for creating a Gemini account and to buy cryptocurrency with a bank transfer –

  • Sign up

You can sign up on the Gemini platform by following the below-given steps. It is a multi-step process, enter your details. Once you have verified your email, you have to go through Gemini’s signup process. You have to enter your location, phone number, and enable 2-Factor Authentication (2FA). With 2fa, the account will be secure by asking for additional code at the time of log in.

The next step is to verify identity by uploading the government-issued ID as it is required by most of the cryptocurrency exchanges that allow users to deposit, withdraw, and trade in fiat currencies (USD, EUR, GBP, etc). This is a must for the exchanges to be compile with government regulations. This verification process might take a few days at the time of high application volume.

2) Deposit Funds at Gemini 

Once the account has been created and verified, you have to make a deposit. With the menu, you have to navigate to Transfer Funds – Deposit Into Exchange – Bank Transfer. Now, you have to enter the account you would like to deposit (There is a limit to $500 if using bank transfer).

During bank transfer, your deposit is going to be immediately available for trading.

3) Buy Bitcoin and Ethereum

From the menu, navigate to the pair you would like to trade. If you want to buy Bitcoin, go to Buy – BTC/USD. Now, enter the price and quantity to buy your order. If you have completed your purchase, you can have Bitcoin in your account. You need to make sure that you can’t withdrawal until your bank transfer has completed processing, though you can sell the Bitcoin you purchased on the exchange.

4) Is Gemini safe?

Gemini happens to be the safest cryptocurrency exchange. Being a New York-based cryptocurrency exchange, the exchange is fully regulated and compliant with all the necessary regulators.

Gemini Trust Company, LLC is regulated by the New York State Department of Financial Services (NYSDFS). It requires capitalization, compliance, anti-money laundering, consumer protection, and cybersecurity requirements created by the NYSDFS.

5) Safety of Funds

Gemini includes many steps to make sure that customer funds are held securely. The majority of cryptocurrency funds are stored in offline cold storage instead of hot wallets. Multi-signature technology is used for eliminating single points of failure. These offline wallets are stored in many secured facilities. Fiat funds are FDIC insured and up to $250,000 and these funds are segregated from company operational funds.

6) Personal Account Security

Gemini needs all users to enable two-factor authentication that will be used as a second code while logging in and withdrawing. You are allowed to use SMS texts or the Authy App as 2FA methods.

7) Supported Countries

The exchange provides its services in the United States, Canada, United Kingdom, Puerto Rico, Hong Kong, South Korea, and Singapore.

8) Deposit and Withdrawal limits

On the exchange, you can make a bank transfer $500 per day and $15,000 per 30 days. The exchange has unlimited wire transfer and has unlimited cryptocurrency. Talking about the withdrawal limit, you can make a bank transfer of $100,000 per day, unlimited bank wire, and cryptocurrency.

9) Fees

The deposit and withdrawal don’t have fees on Gemini and trading on the exchange has fees, but it is generally 0.25% or lower.

10) Gemini Review

The exchange is a low-fee, friendly exchange for buying Bitcoin and Ethereum. The company has a great reputation in the cryptocurrency community, because of their excellent customer service. The drawbacks of the exchange are limited deposit methods and fewer cryptocurrencies.

To know more about the exchange and its feature, users can always contact the team members anytime for availing quality remedies. You can always call on Gemini customer service number which is always active and the team is always there to handle all troubles in the fraction of time. Connect with the team to gain results that are created by experts and can be executed by users under assistance from the experts.

Gemini FAQs

Common FAQs about Gemini

Steps to Buy and Sell digital assets in the Gemini app

  1. Buy digital assets on the app

You have to click on the Market tab available at the bottom left of your screen. The next step is to click on the digital asset you would like to buy and then, on buy to start trading. You have to select whether you want to make a Single buy or a scheduled Recurring buy. The next step is to enter the amount you want to buy and click on ‘review order’ at the bottom of the screen. Review your trade on the screen and swipe to confirm for your order.

  1. Sell digital assets on the app

You need to click on the Market tab at the bottom of the screen and click on the digital asset you want to sell. Click on the seller to start the trading process. You have to enter the amount of the digital asset you want to sell and click on review order. Now, the next step is to review your trade on the next screen and click on confirm to immediately execute.

  1. How to change my password on the app?

If you want to change your password on the app, you have to visit the ‘My Account’ tab and scroll down to visit the Security Settings section and click on it. The next step is to change the password. You need to know that changing the password on the application will automatically change your password for your Gemini account on the website and the app.

  1. How do I verify my identity in the app?

In order to complete the Gemini registration process, you have to upload a clear and full photo ID. To do this, visit the ‘My Account’ tab and follow the instructions in the ‘Verify your identity’. Once the verification process has been done, full trading and transfer capabilities are going to be enabled on your account.

  1. How do I enable the Gemini Price widget on iOS?

The Gemini Price Widget shows real-time prices and updates at the Today View on the iPhone. In order to enable execute the below-given steps:

  • You have to swipe right over the Home screen or Lock screen or see at notifications. You have to scroll to the bottom and tap Edit.
  • If you want to add the Gemini app, click on (+) and to remove a widget, click on (-). You can find the Gemini Price Widget in the Today Viewglance by swiping right over the Home Screen, Lock screen, or while looking at notifications. You also have the option of adding and organizing widgets as your favorites at the top.
  1. How to use My security key?

The exchange supports security keys using WebAuthn technology or both on the desktop and mobile platforms as a better form of two-factor authentication (2FA). 2Fa needs users to have additional security verification methods along with the password to sign in, to make withdrawals, and also to perform other protected actions. Security keys have a high level of protection when authenticated with your Gemini account via cryptographic proof of your identity.

  1. What is Two-factor authentication?

Two-factor authentication is a high-end security measure to verify the identity before signing in. The exchange makes it mandatory 2fa policy to make sure that extra protection for your account. Also, the exchange offers 2FA through Authy and SMS, and through hardware security keys via Web Authy for logins.

  1. How do I use 2FA with a new phone device/number?

If you have a new phone but with the same phone number, you have to visit the Authy Creation Page to reinstall the Authy app on the device after uninstalling. Once it has been installed, the Authy app is going to ask you to enter the phone number, the same number which is already registered with the Gemini account. Authy is going to send you an SMS text message with a code to enter into the Authy app and the exchange token should re-appear shortly. If you haven’t received the text, your token doesn’t appear or still experiencing issues, you can reset your account at Authy Reset page.

  1. Why am I not receiving SMS codes to confirm my phone?

The phone authentication code is sent through an SMS. In order to make sure that you are in a region with good service and that your phone is able to receive SMS text messages. If you are unable to see the code in a few minutes, you can request another code. If you already have the Authy app associated with the phone, you have to navigate to the Authy app and you have to use that to confirm your phone number.

We know users come across many troubles while working on the exchange and few errors are quite difficult and should be treated under the assistance of experts. You can always contact the team members anytime for availing quality remedies. Call on Gemini support phone number which is always functional and the team makes sure to assist you at every step. Connect with the team to handle all troubles immediately from the roots. Reach to them, discuss your issue, and fix it instantly by taking assistance from the experts.

The exchange becomes First crypto exchange to support Hardware Security Keys on Mobile app

It is a piece of great news to every exchange user that the exchange is excited to become the first crypto exchange to launch support for hardware security keys across both Android and iOS mobile devices through WebAuthn. Gemini users can now have USB and near-field communication (NFC) security keys to sign into the Gemini Mobile Application.

Hardware security keys have the highest level of protection at the time of authenticating to the Gemini account by providing hardware-backed and cryptographic proof of your identity. It is assumed that the physical hardware key holder can have access to an associated account, even if a hacker has managed to compromise your password or able to execute a SIM-swap attack on the mobile device. This helps in reducing by phishing, person-in-the-middle, and replay attacks that is based on a stolen password or one-time password (OTP) codes.

In order to help customers to take advantage of this new offering, the exchange has partnered with Yubico which is a popular hardware security key, Yubikey. Having many existing platform authenticators such as TouchID and Windows hello, YubiKeys has a secure, cross-platform solution you can have access to your Gemini account through the mobile app along with other sites that support WebAuthn.

To be dependent on hardware security keys and disable Authy/SMS based authentication, the exchange user has to register at least two hardware keys that include one support by your phone device. It adds a platform security key such as MacOS, TouchID, or windows hello and a cross-platform hardware key such as YubiKey. The security and engineering teams are continuing to focus on new security features to provide the best and secure user experience. The exchange is looking forward to sharing news and exciting security used announcements in the new months.

If you are looking for guidance related to common issues of the exchange or want to be more updated about the exchange, you can always talk to the team members anytime for availing quality solutions. You can call on Gemini toll-free number which is always functional and the team is there to support you at every step. Connect with the team members anytime to have simplified and impeccable solutions. If you are unable to handle all troubles and technical glitches, you can always talk to the team members anytime and fix all your issues completely from the roots.

Gemini Summary 

The exchange is a next-generation digital asset exchange and custodian based in New York. It is fully licensed and fully-regulated allowing both institutional customers and individuals to buy, sell, and store digital assets such as Bitcoin, ether, Bitcoin cash, Litecoin, or Zcash. The exchange also offers a stablecoin called the Gemini dollar.

The exchange was introduced in 2014, the goal was to build a world-class, regulated digital asset exchange and custodian based in the United States. The main principles for the development process:

  1. You have to assemble a team of security experts, technologists, and financial engineers. You have to create a security-first mentality without dealing with any compromise.
  2. Financial regulators along with work need to structure licensing for digital asset businesses. It guarantees the same consumer protections enjoy with other financial institutions. To build a strong Anti-Money laundering program in line with banking compliance.
  3. Make sure that customer fiat funds (U.S Dollars) are eligible for FDIC insurance and also, have to build an institutional-grade product for both Main street and Wallet Street.